Constant Contact
Constant Contact Community
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

The search tool doesn't work very well

The search tool doesn't work very well

Status: Voting Open Submitted by on ‎07-06-2017 11:53 AM
3 Comments (3 New)
I can put in the exact title of the document and still have to search to find it!
See more ideas labeled with:
3 Comments
Paul_T
CTCT Employee Paul_T
CTCT Employee
‎07-11-2017 08:04 PM
‎07-11-2017 08:04 PM
Status changed to: Open Questions

Thanks for the feedback @JaniceT0! All of my searches in your account have been pretty effective - could you let me know which document you were searching for? Also, are you searching in the Library tab, or when inserting an image into your email directly?

JaniceT0
Occasional Contributor
‎07-12-2017 12:04 PM
‎07-12-2017 12:04 PM

Hi Paul,

It's Gayle (working with JaniceT0).

I have trouble finding images and documents in the library and when I'm trying to insert something. For example, we have a product called Jet Professional. If I'm searching for a document about this product, but I don't know what the document is called, I'll key in "Jet Professional". The first page that comes up has 10 items. Only 3 of them have anything to do with Jet Professional, and none of them are documents. They are logos.

Gayle - ghelfrich@rogers.com

Paul_T
CTCT Employee Paul_T
CTCT Employee
‎07-13-2017 04:52 PM
‎07-13-2017 04:52 PM
Status changed to: Voting Open

I appreciate the additional clarification, that really helps me understand @JaniceT0! Documents are not included on that insert image panel, and would be added by following these steps. However, that document section is missing a search function entirely! I'll definitely submit this feedback, and I'll leave this thread open for others to upvote or comment upon.