Tried uploading a JPEG

0 Votes
Got asked to upload in a different format. What format? Or what size JPEG?
3 Comments
Moderator
Status changed to: New
 
Moderator

Hi Carol,

I am sorry to hear of the confusion. This usually indicates a problem with the file, can you try resaving as another file type?

 

You also can check the image size to make sure it fits in these requirements. 

Moderator
Status changed to: Closed - No Action
 
What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More