Tried uploading a JPEG

0 Votes
Got asked to upload in a different format. What format? Or what size JPEG?
3 Comments
Hannah_M
Moderator
Status changed to: New
 
Hannah_M
Moderator

Hi Carol,

I am sorry to hear of the confusion. This usually indicates a problem with the file, can you try resaving as another file type?

 

You also can check the image size to make sure it fits in these requirements. 

Hannah_M
Moderator
Status changed to: Closed - No Action
 
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