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Tried uploading a JPEG

0 Votes
Got asked to upload in a different format. What format? Or what size JPEG?
Status changed to: New

Hi Carol,

I am sorry to hear of the confusion. This usually indicates a problem with the file, can you try resaving as another file type?


You also can check the image size to make sure it fits in these requirements. 

Status changed to: Closed - No Action