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You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.

Upload Files distorts the image

0 Votes

Upload Files distorts the image

When I browse to my image, it comes up on the screen (thumbnail) and looks great. Then, somewhere between "upload files" and "okay," the image becomes a big, black box. :frown:
4 Comments
Moderator
Status changed to: More information needed
 
Moderator

I am sorry to hear this is happening. What browser/version are you working in when this happens? Also, what is the size and type of file you are uploading?

 

Thanks for your help. 

Moderator
Status changed to: More information needed
 
Moderator
Status changed to: Closed - Implemented