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graphic taking forever to upload

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graphic taking forever to upload

Greetings I am trying to upload a picture to my Library. The system has said "in progress" for a long long time. What am I doing wrong. thanks Jdocter@castletc.org

50 Comments
Advisor
Status changed to: New
 
New Member
Still waiting. I've had this issue for 2 weeks at least. Bottom right says In Progress, the upload bar is blank...
Advisor
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Occasional Visitor
It just says 1% full and it won't progress in loading.
Advisor

Hi, Thank you for your post. So that we can better assist you, can you please answer the following questions

 

What browser, and version number are you using? (ex: IE: 10.0.9200.16686)
What operating system are you using? (XP, windows 2007, etc)
Were you trying to upload in editor overlay, or in MyLibrary?
Do you have any plug-ins or add ons being used in Internet Explorer? If so, try disabling the add ons. Did disabling any of them help?

 

Ken

Advisor
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CTCT Employee
Status changed to: New
Hello, I see you called into our support line after this was posted and it looks that they helped you. Are you still needing assistance? Ed M Tier 2 Support
Moderator
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Moderator
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Moderator
Status changed to: Closed - Indirectly Fixed