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trouble with image files

0 Votes
Hello, I am trying to upload a jpeg image and have checked many times to see that it is indeed a jpeg image, but I can't upload them because it is giving me an error message that it is a bad image type. I have opened it and saved it with Paint and Microsoft product, but it won't work.
3 Comments
Hannah_M
Moderator
Status changed to: New
 
Hannah_M
Moderator

I am sorry to hear this happened. Can you tell me more about the size of the file?

 

Also, plese try opening it again in Paint ans saving it as a GIF or PNG file. This will help determine if there is some bad coding as part of the jpeg that is causing trouble. 

7-28-2014 12-04-57 PM.jpg

Hannah_M
Moderator
Status changed to: Closed - No Action
 
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