Blank Header Line in every Excel Export

0 Votes

The new excel export function inserts a blank row at the beginning (where the field names should be). This prevents me from importing the records with the field names. I shouldn't have to manually open the excel file just to delete a row. Please fix this.

6 Comments
Hannah_M
Moderator
Status changed to: More information needed
 
Hannah_M
Moderator

Thanks for sharing this feedback, you shouldn't be seeing a blank row inserted. Is this happening with all files or just one? Can you email us the file so I can take a closer look? Please include a reference to this post so we can get back to you!

AYVA
Member

Thanks for looking into this. I've sent you the email you asked for.

 

Ian told me to post here. He has already replicated the issue. See this thread:

 

https://community.constantcontact.com/t5/Managing-Contacts/New-Excel-and-CSV-Export-formats/m-p/2225...

 

 

Hannah_M
Moderator
Status changed to: Idea is in development
 
AYVA
Member
This is no longer an issue. Some recent change has corrected the problem. While I would like to think that it was due to my feedback, I have my doubts. I'll just hope it is a permanent fix.
Hannah_M
Moderator
Status changed to: Closed - Implemented
 
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