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I've used the Constant Contact Live Chat Support and my agent confirmed that, in order to reach a contact with a last name beginning with an "M", I must scroll through all of my contacts to find them. All 2,000+. There simply must be an easier way. In the old version, I was able to search for a last name simply by typing in a "B" and all of my "B" contacts would show. Apparently, this does not seem to be an option anymore.