Capitalize first and last names of contacts

0 Votes

Capitalize first and last names of contacts

Frequently, when contacts add their names to our list, they neglect to capitalize the first letter of their first and last name.  Then, when we send out a personalized email, their name appears that way --  Dear john, instead of Dear John.  It would be helpful if your program automatically capitalized the first letters of the first and last name (so we don't have to manually go through our list of thousands of names and do it one by one).

5 Comments
CTCT Employee
Status changed to: Voting Open

Hello @ChayaB,

 

Thank you for bringing this up, I'm passing along your feedback and opening for voting.

Occasional Contributor
I've previously made this suggestion. Now that we can personalize emails, it would be helpful if the software automatically capitalized the first and last names (when the email subscriber entered it in lower case letters when signing on). It looks terrible when the email goes out like this: Dear john, or Dear mary, We don't have the time or resources to correct the thousands of entries on our email list.
CTCT Employee

@ChayaB,

 

Thank you for bringing this up, I definitely understand the frustration. I've gone ahead and passed this along to our developers to consider with future work and will keep you posted on any progress.

Occasional Contributor

I never heard back from you.  This remains a problem.  It looks terrible when we send out a personalized email and the first letter of the person's name is not capitalized.  This should not be a hard fix.  It would even work if you made the full name capitalized.

Moderator

Hi @ChayaB This is a feature request we are still collecting feedback on. There are many factors that are used to decide what is added to or updated in our product which can cause us to sometimes not have a timeline for when a feature will be available. You will however be contacted if there are any further updates.