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Chat Helpline

0 Votes

Chat Helpline

How on earth do you not have the possibility to chat with someone as an alternative in getting help ?
4 Comments
Moderator
Status changed to: Functioning as designed
 
Moderator

Hi @SuzetteL330

We do offer chat support when we are open. To get to chat you will need to login to your account, click Help & Tips and then More Help. You will see a chat option on the right.

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Moderator
Status changed to: Closed - No Action
 
Frequent Visitor

This is a problem I encounter frequently. CC often says "loading" and the page doesn't load on my laptop. I have tried logging out and then logging in and restarting but none of that help. There is no issue with internet speed either. 

 

Can you confirm why do I have this problem and how can I permanently solve it?