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Chat Helpline

0 Votes

Chat Helpline

Status: Closed - No Action Submitted by on ‎07-30-2015 06:28 PM
4 Comments (4 New)
How on earth do you not have the possibility to chat with someone as an alternative in getting help ?
4 Comments
Hannah_M
Moderator
Moderator
‎08-03-2015 09:45 AM
‎08-03-2015 09:45 AM
Status changed to: Functioning as designed
 
Hannah_M
Moderator
Moderator
‎08-03-2015 09:47 AM
‎08-03-2015 09:47 AM

Hi @SuzetteL330

We do offer chat support when we are open. To get to chat you will need to login to your account, click Help & Tips and then More Help. You will see a chat option on the right.

2015-08-03_9-45-23.jpg

Hannah_M
Moderator
Moderator
‎01-19-2016 02:20 PM
‎01-19-2016 02:20 PM
Status changed to: Closed - No Action
 
SteveG198
SteveG198
Member
‎03-08-2018 11:44 PM
‎03-08-2018 11:44 PM

This is a problem I encounter frequently. CC often says "loading" and the page doesn't load on my laptop. I have tried logging out and then logging in and restarting but none of that help. There is no issue with internet speed either. 

 

Can you confirm why do I have this problem and how can I permanently solve it?