We do offer chat support when we are open. To get to chat you will need to login to your account, click Help & Tips and then More Help. You will see a chat option on the right.
This is a problem I encounter frequently. CC often says "loading" and the page doesn't load on my laptop. I have tried logging out and then logging in and restarting but none of that help. There is no issue with internet speed either.
Can you confirm why do I have this problem and how can I permanently solve it?
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