I've mentioned this before, but here goes again. I use CC for a monthly newsletter. As a busy business owner, I'm always behind and most days are filled with "just in time" deadlines. When I block out an hour to create and mail a newsletter, it is frustrating to find that you have changed everything around since my last use and now I have to add 20 minutes deciphering how to do something that worked just fine the last time I signed in. You techies get bored, so have to change what worked just fine on the left side of the screen and hide it in a new format on the right side of the screen. CC works fine. Leave it alone. Make behind the scenes security adjustments, etc., but I doubt very many of your customers sign in with joyous anticipation of another learning curve. I imagine most are a lot like me: I know where the tools are arranged on the bench, so please leave them alone. When I'm doing a job under pressure, the last thing that is helpful is to discover someone has come in and rearranged the tool shed.