Hello Tawanna -
There is a current issue we are in the process of looking into, it involves importing excel files with blank fields with the actual excel file you are importing.If you are using a xls or xlsx, please try converting it over to a csv file and import using that file type, you should notice that contact fields remain intact and wont move around.
If you have any further questions please DM me!
Tier 2 Support
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