Contact Lists Uploads

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Contact Lists Uploads

We just switched from  for email marketing. We love the email templates and how interactive everything is, but we do have a huge setback. We are in the 150,000-200,000 contact level. Yet, we can't upload more than 2MG of contacts at a time AND we get 'pinged' every time we load a bulk amount of contacts. We manage our contacts in our database, which is completely separate. It's a huge setback for us to have these limitations, since when we talked with a representative and recognizing that we had such a big contact base, there was no mention about these limitations that make sending emails to our members slower.

1 Comment
Administrator
Status changed to: Closed - No Action

Hello @KellyV779!

 

I'm sorry to hear that you are having trouble importing large amounts of contacts at once. There is a maximum of 40,000 contacts at a time. I would encourage you to contact our support team at 866-289-2101 as we do have tools to help customers with large lists such as your import them into their accounts.