We have to go to too many screens to just Delete a bounce, making sure it is a valid bounce (as in wrong or not a valid email any more, etc). If I click on the "Trash can" you would think you are "deleting" it, but then it takes you to the next screen where you can put an exclamation of why you are deleting (that's a good thing) but after submitting the exclamation, there is not other submit or no indication that this person will be deleted. Where do you go from there?
Thanks for posting, this is great feedback. Can you tell me more about which trashcan icon you are using? If you are using the trashcan icon on the contact details directly this is mean to delete just the email address but if you are using the trashcan on the bounce report you will see the popup message. Can you clarify which you are using so I can better understand whats happening?
There should be an option to delete all contacts in the profile area when you select their profile to track there activity instead of having to back space and delete.
Should have a way to remove a contact from that contacts info page.
Are you looking to delete a contact from within the contact details? If so, you can delete the email address:
but the contact would still exist in your account. In order to remove the entire contact you will need to check them off from the list view and use delete.
I am sorry for the confusion. Once removed are the contacts still showing in your account or in the report you are removing them from? They should still show in the report for reference but will be crossed out.
Also, are you checking them off and using remove in the header or using the trashcan icon next to the email address?
I see the duplicate name when I search for the email address in Contacts.
I used the trashcan icon next to the email address. When I clicked on the header I didn't see a Remove option.
It sounds like you clicked into a contact instead of viewing the contact on the bounce page. The remove option is available once you have checked off the contact.
Thanks for sharing this idea.
Thank you for supplying your feedback to us. It is very important, and we highly value your opinion. Please don't hesitate to let us know any time you have any more details or more feedback to give us!
I would like the capability to delete a contact within their profile page.
Thank you for posting this idea. Please continue posting any suggestions you may have.
Thanks for posting! You can check off a contact in any list view to delete them.
Hi AzizaB ,
If you are within a list just check off the contacts you want to delete and then click "More Actions" in the header!
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