There are no good instructions for adding contacts. I looked for a video and did not find one. There should be a link right on the page where you enter contacts. After a whole afternoon of typing contacts into the list I hit continue. After that I had no idea what to do. Then I hit continue and was confronted with a whole page of legal jargon about I don't know what. Scared, I backed out. The end result is that I have lost all of my days work. It was never saved and there is no save button. I'm not new to computers or even Constant Contact.