You CANNOT BE SERIOUS... Your Tags system is so lame and "1974" that I'm shocked. You provide the ability to import a spreadsheet with a column heading of TAGS yet the Tags from the Import do NOT go to the manually created matching Tag Folders. What insanity is this? Provide an import but NOT act on the Import? Apparently the total of hours spent on this, 4 on my own over the weekend and 90 minutes this morning, to UNDO all the work already accomplished because your primitive Tag DELETE routine - actually locks the screen for 6-7 minutes for each Tag deletion. I had to open 10 TABS in my browser and start to do the delete on all Tag folders, wait 7 minutes for all ten, instead of the 70 minutes it would have taken. This is quite possibly the most intensely inefficient thing I've seen in the last dozen years. How hard could it possibly be to READ the Tags column in the CSV file, create the Tag Label and add the tag to the contact. I can tell you how long... A LOT LESS THAN THE EIGHT HOURS I WAS FORCED TO USE THIS MESS. Now, the remedy is - get this... I have to tick a checkbox on EVERY CONTACT, and assign that contact to a Tag... Insanity... In any of my 37 companies, someone would be fired.