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Create dropdown fields for sign up forms

I need to know the industry that my subscribers are from. In the profile update they provide that information in an un standardized way. Can there be a drop down list so I have consistent values in that field and can sort on it. otherwise, there a lot of different names for the same industry. Ii run webinars and Go to Webinar has a dropdown list for industry so all of the lists I upload from webinar registrations (they opt into the list) has standard industry responses. This is extremely critical. I can't ask my subscribers to update their industry or it will corrupt the CC data base for that field.

Top Answer
Caitlin_M
Administrator

Hello @LETA. At this time, our sign up forms do not have the ability to be customized with dropdown menus. This is something I can gladly put in feedback for to our developers so this can possibly be put in as a feature in accounts. We understand how our customers would like to have more options when customizing their sign-up forms. I apologize for any inconvenience this may cause you.


49 Comments
LETA
Occasional Participant
Hi folks, How do I add a Dropdown field for a sign-up form? Tks Charles
Caitlin_M
Administrator

Hello @LETA. At this time, our sign up forms do not have the ability to be customized with dropdown menus. This is something I can gladly put in feedback for to our developers so this can possibly be put in as a feature in accounts. We understand how our customers would like to have more options when customizing their sign-up forms. I apologize for any inconvenience this may cause you.

LeaF88
Regular Participant
It would be very helpful if the Forms had the ability to add a hidden (not displayed) field that could be prepopulated by either the creator of the form, or by whoever is embedding the form in a web page or platform. This way, information could easily be added to the Contact's entry that would identify which platform or product was used to fill out and submit a given form.
Nathan_L
Administrator
Status changed to: Voting Open
 
Patrick_W
Moderator
Status changed to: Closed - Not Enough Votes
 
Nathan_L
Administrator
Status changed to: Voting Open
 
SureshG61
Participant

When will the Dropdown field avaible. 

did development is still in progress?

Could it possible to give a deadline?
Because we need it signup form.

Beatriz_R
Employee
Status changed to: Closed - Not Enough Votes

Unfortunately there have been no votes on this in over a year. If this is still a desired request, please submit a new post.

user202448
Participant

Does this feature still in development. can you provide some more details about drop-down feature? 

CRUSER_1
Occasional Participant

Please update me if/when this customizable form drop down field functionality becomes available.  Major bummer not having it when trying to auto-organize subscribers. 

HeatherJ5
Participant

This trend started in 2016, It's 2019 and no dropdown yet. Not good at all

BigDataA3
Participant

Hi, please add us to the list of interested parties to let us know when you create this feature. Google Forms can do it easily, it is invaluable for segmentation and reporting, and it would prevent unnecessary data cleaning. 

Thank you,

The Big Data & Analytics Association

user243880
Participant

Hi, please add us to the list of interested parties to let us know when you create this feature. Thanks

Caitlin_M
Administrator
Status changed to: Voting Open

Hi @EdwardS28320. This is a great idea! I can see how it would be useful to have a dropdown field on the update profile form. I'll open this up for voting.

HullArtists1
Occasional Participant

Please add me to the list of those needing the drop down list feature

GinaR0478
Participant

Ditto.

LindseyM527
Participant

Ditto

 

LisaT9
Retail

Yes - we need drop down lists!!!

GianlucaC40
Participant
Looking for creating a Contact Custom Field with popup menu or selection from a prefilled list of options/answers. For example: Custom Field Name: TRADE Prefilled Options/Answers (select one or more): -BOILERMAKER -BRICK & TILE -CARPENTER -ELECTRICIAN -INSULATOR -PAINTER -... -...
EvanH621
Real Estate
Any way for me to create custom fields on lead generation page with dropdown answers?
Frankie_P
Moderator

Hi @EvanH621 having the ability to include drop-down fields on sign-up form is not a feature that is yet available. It is however a feature request we are collecting feedback on through this thread. The more requests we receive, the higher of a priority it can be given.

CambCDD
Participant

Please add drop-down fields for signup forms that correlate to tags or contact fields, thank you! Would be very very helpful. 

DramaL
Participant

drop downs for sign up lists would be very helpful.

WilsonartMarketing
Occasional Participant

We need this drop-down based on our audiences.

WilsonartMarketing
Occasional Participant

Voting yes to the above!

CureCMD
Regular Participant

Definitely needed!

ClaudioT94
Participant

This is something that is still being developed? Because as I see here, this topic has been showing the company this issue for years! I just bought the membership and it appears to be not working yet. Any news?

DavidG5236
Regular Participant

I need this drop down form also

KimK0077
Home & Building Services

Please add a drop-down form!

Omar2015
Participant

Where does this stand? This is a feature that nearly all other tools can do!

MikaelaR9
Consulting & Training

This is absurd that you're still collecting feedback. Just build the feature. Your customers want it. Other vendors have it. Don't get left behind. I should have the option of a custom drop down. And I should be able to do pre-populated country, state/province, etc. drop downs as well. Let's go CC.

ElyseM3
Participant

Yes, please add drop down options!

TeresaT9
Participant

yes to this also! 

I would appreciate the ability to add custom fields to forms. Thanks!

user131947
Occasional Participant

it's incredible that since 2016 we are wating the dropdown function and still nothing, please do it for us.

PennyS668
Participant

If you don't build drop down lists you are giving your customers, including me, a very good reason to took at switching to another provider. They provide a long list of field types in their form builder, including drop down lists, as described in their help documentation:

 

There are several field types available to help you collect data when a contact subscribes, or when you import existing data into your audience. If you plan to import contacts, make sure your data is formatted for our field types .

  • Text
    Contacts provide typed responses. This field type is good for general questions, but character limits for audience fields prevent long responses. By default, new audiences include text fields to collect first and last names.
  • Number
    Contacts provide any number, like age or an ID number. We recommend you use the Zip Code field for zip codes.
  • Radio Buttons
    Contacts choose only one of a predefined set of options. Use our predefined options or create your own. This field can be used to create groups.
  • Check Boxes
    Contacts select one or multiple options to select different interests. This field will always create a group in your audience.
  • Drop Down
    Contacts choose only one of a predefined set of options. Use our predefined options or create your own. This field can be used to create groups. There's no limit to the amount of answers in drop-down or multiple choice fields, with one exception. Checkbox fields function as groups, and there's a sixty group limit for each audience.
  • Date
    Contacts specify a date, including month, day, and year. This field supports U.S. and international date formats.
  • Birthday
    Contacts specify a date, including month and day. Choose from Month/Day or Day/Month format.
  • Address
    Contacts provide their full address, including country. When you create a new audience, this field is included by default, but hidden from signup forms.
  • Zip Code
    Contacts provide 5-digit zip codes. Use an Address or Text field to collect international postal codes.
  • Phone
    Contacts provide a local or international phone number. When you create a new audience, this field is included by default, but hidden from signup forms.
  • Website
    Contacts provide a full URL. This field type generates the HTML code for a link. This field type is compatible with a full website URL only, and it can't be hyperlinked.
  • Image
    Contacts provide an image URL. This can be used to display their own image or avatar in your campaigns.
  • Language
    This field is included in your audience after you enable auto-translate for your signup form. We use it to keep track of your contacts' language preferences.
DanielM1
Participant

We need this feature ASAP!  The only way for us to know what industry folks are is we provide a customizable drop down list for them to select from.  It it is a text box, folks will write all different types and we want to make sure they select from the ones we want them to.  This is limiting our segmentation by Industry the way we need it to.  

TOaksGoGreen
Occasional Participant

Ditto

 

MulticopyNetherlands
Occasional Participant

I'd like to suggest an option for different types of custom fields. Now you can only add a textfield or a date field. But (especially when using segmenting and you don't want to rely on anything that was 'typed in' by a contact) it would be realy helpful to be able to create dropdown menu's with predefined options (and other types of fields as well such as: checkboxes, radiobuttons, textarea's etc.). Would be much appreciated if a feature like this can be implemented.

 

PS: Saw there was a thread for this which already exists since 2016, with quite some comment from people who realy need this.  (https://community.constantcontact.com/t5/Managing-Contacts/Create-dropdown-fields-for-sign-up-forms/...) Hope that creating a new suggestion for this topic puts it back on the roadmap...

Frankie_P
Moderator

Hi @MulticopyNetherlands thanks for sharing this feedback with us! Though we recognize a feature like this is a great request, there are many factors that are used to decide what is added to or updated in our product which can cause us to sometimes not have a timeline for when a feature will be available. Because of this we have merged your post into the larger thread available on this idea. The more requests made on this thread the higher a priority the idea can be given by our Product Team.

CristinaT2
Participant

Please add custom dropdowns. This is a valuable feature that would allow users like me to create tailored email replies to our optin forms.

MeganC531
Participant

My organization just switched to Constant Contact from another provider as we are preparing to launch several new programs needing email marketing; however, the lack of a drop-down in sign-up forms is extremely limiting and was not a barrier we faced with our previous tool. This is causing quite the headache, as we reconsider our decision to start using Constant Contact, as it's looking like we may need to hire a third-party to develop a custom form, or we may need to rely on data typed in by a user, which we all know can make the segmentation unreliable due to spelling, abbreviations, etc.

 

If anyone has any workarounds that have worked for them re: drop-downs, please share!

EIIC
Occasional Participant

As a 10+ year communications veteran... this feature is desperately needed.

Heartfulness
Participant

This is a basic feature i.e having custom drop down in the sign up form - increases the quality of data entered by the subscribers. Not sure how you prioritise the requirements, but data quality for Contacts is the highest in any product.

AmyZ804
Participant

thats a BIG issue not to have drop down options. Won't be using CC for long.

Heartfulness, there are great products out there that have forms that integrate easily with WP sites. We use Sharp Spring.
user240515
Participant

Agree that not having a dropdown menu is very problematic. I would have never expected such a basic function not to exist. Can you add this function ASAP please? Thanks 

KarenP6
Participant

Please add a dropdown question type for forms! 

This is literally the most absurd thread I think I have ever read. Like what? Are your developers 4 year olds? Literally, the easiest feature to be added. I will be leaving constant contact not because the feature has not been created but because it has been almost 6 years for you to "develop" something so simple. I can only imagine how screwed up everything else is if you cannot complete such a remedial task.

 

Wow. 

SophieH70
Occasional Participant

Wow, this thread has been going on since 2016, and there's still no drop-down feature. This is something that Mailchimp has had for a long time, and seems like a simple, necessary feature for Constant Contact to add. It's really disappointing.

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