Need to have the ability to change header based on need. For instance, in my case cities and states are not as relevant as country. Yet, I cannot change the columns!
The entire reason I added the custom fields to my most recent upload was so that I could sort by those fields.
When I tried to chat with a specialist to see if this was possible, she informed me it was not possible through Constant Contact, and that I would need to export to Excel in order to do that. Considering I uploaded the lists FROM EXCEL, this defeats the entire purpose. (She was very nice and tried to be helpful, so I have no complaints about her customer service. But seriously, where do you think my list came from?)
I guess I could 'tag' (I DO like the tag feature - it's great!) each of the custom field options within these contacts to then do what I want, but I cannot even see the custom field without going in to each individual's contact info page. To go in to each individual's contact page to find out the custom fields and then tag will take a very long time, again defeating the purpose of why I added the custom fields so that I could quickly and easily sort.
Moral of the story: please allow the Contact Management view to show/sort more than just Name/Email/DateAdded/Source or Name/Email/Company/City/State!
Thank you for your feedback! You are able to search by custom fields or tags if you added their birthday into one of those fields. Is this how you did that or did you add a custom date field?I have sent you an email with my contact information. Get back in touch with me and I can walk you through the options or provide your suggestions to our engineers for future improvements.
Thank you for supplying your feedback to us. It is very important, and we highly value your opinion.
Currently, there is a way to set the system to show you company names when viewing an email list or contacts category in the account. To switch the type of view that is displayed for you, follow this FAQ: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5478-list-management-view-and-conta...
Please don't hesitate to let us know any time you have questions, more information, or any feedback to give us!
It would be nice to have all the custom fields we created appear each time we add a contact instead of the drop down menu.
It is a reminder of additional information we want to keep that perhaps we don't have at hand.
I'm sorry to hear you are having issues. Currently, the system does allow you to sort your lists by some additional fields. On the top right of any list, there is a "gear" icon. If you click on this, it will show you some additional views that you can sort by. Is there some additional fields that you would like to be able to choose from there?
Sort Contacts or ListsWhen you click on a contact's name from the reports screen or even from the Contacts page, it will bring up their profile. You will see all details associated with them, including their engagement (when they open an email, click, unsubscribe, etc.) What are you seeing when you click on a contact?
Any additional information you can provide would be greatly appreciated.
To answer your question on how to changed the fields viewed on the Contacts list, please go to Contacts Tab and then at the top of your contact list, select the wheel icon at the upper right. This will let you toggle from one view to another. Here's a screenshot:
Hope this helps. Sorry for the delay in our reply. I have also moved your post together with our other list view posts. Thanks!
Social Support and Community
I would like to merge an HTML invoice field from our database into an e-mail. The maximum length for a custom field is currently 50 characters which has been the standard for quite some time and is very prohibitive! I would like constant contact to expand the length to a 1,000 characters. If we had at least one field that we could merge in, it would be extremely helpful in generating e-mail invoices. I hope you would consider this enhancement in your future development efforts.
Both of these options are available for you in the list view. Change the view you are seeing using the gear icon to the right of the contact list.
Figured out how to change the company name, let's not make that logical and/or user friendly.
Thanks for sharing this feedback!
Every place that a report has the ability to show a list of email recipients (Contact List, Unique Opens Report, Clicks Report, Bounced Report,in other words ALL place) there should be the option, if not by default to display a column that shows the user what email list the contact belongs to. It is unbelievable that you have to click into each contact to see which list they belong to...example below.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams
See the latest Constant Contact product release notes and updates.