Customize the "Thank You" page for inline/pop-up forms

Please enable a way to customize the page people see after they opt in on a form hosted by you. I want to have them land on a web page of my choosing, so that in this case, they get immediate access to the training they purchased. Thank you, Bevan

17 Comments
KathyW9021
Occasional Participant
Once one submits the sign up form there is a default message of "Thank you! We've added you to the mailing lists you selected." This doesn't make sense when they are simply signing up for email communications and haven't made selections from a list of options. Might be nice to have the option for "Thank you for subscribing!" and end it there.
DrWendyL
Participant

Hello,

Please, please make this message customizable.  When someone opts in for one of my free offers, instead of getting what they asked for (a webinar, a test or a book excerpt), they get this message: Thank you! We've added you to the mailing lists you selected.  This message needs to be customizable so it could say "Thank you, please check your inbox for ...." This really needs to be fixed ASAP!  Thanks! 

 

Here is feedback I just got from someone who was considering helping me promote my webinar.  

 

Hi Wendy,

The opt in still isn't working how I would expect it as a consumer.

 

I click on a link that promises a free webinar.  I go to the opt in page and give my name and email for a free webinar.  When I click submit, instead of seeing a free webinar, I see a page that says, 

 

FREE WEBINAR - Finding Your Happily Ever After!

Thank you!
We've added you to the mailing lists you selected.

 

It's confusing - I didn't ask to be adding to any mailing list.  And, where is my free webinar?   Couldn't you put the webinar on a page on your website as the thank you page?

GayleB40
Participant

In a previous system I used, I could customize the "Thank you" page that folks immediately received on their screen after subscribing to our Newsletter. I had a special product offer and it sold quite well with this method. It would be great if this landing page could be customized.

Brandon_S
Member
Status changed to: Voting Open

Hello and thank you for taking the time to share your feedback! This is a great idea, we will open this post for voting! Thank you again for sharing. 

VivianH92
Participant
I would like to be able to change the wording of the Thank You! that comes after they sign up.
Resoniv
Participant
need to have a sign up form that drives to a link
Resoniv
Participant

Yes when you fill out a form I want it to redirect you to a thank you page instead of sending you an email that drives you to my thank you page. That is 2 step instead of one step

 

 

Judyby1
Occasional Participant

 Yes, this would be great. It would also be fantastic to be able to edit text seen when someone unsubscribes (including offering social buttons)

AllanC048
Participant
I find people no longer like the "You've been successfully added to the mailing list" and would prefer "You have been successfully added to our membership list" How can I change that?
Joyfulcoffee
Participant
When they sign up on the landing page form and submit it, I would like to be able to customize what it says. I would like for it to say "Thank you look for your ________ in your inbox" instead of saying they were added to an email list.
PaulBoks
Regular Participant
I'd like the submit button to have 2 functions. First, to add the entered email to a desired list (as ti already does). And second, to simultaneously redirect the viewer to another URL.
PaulBoks
Regular Participant
As the subject says...
PaulBoks
Regular Participant

@Candace_M

I'd like to be able to customize the title and body of the "Thank you" page of Constant Contact's integrated opt-in/thank you forms.

 

My understanding is that this is not currently a possibility, but it'd be great if this recommendation could be passed along to your development team.

Kyle_R
Administrator
Status changed to: Closed - Implemented

Great feedback here. We implemented a new type of sign up form called Landing Pages that allow you to customize the "thank you" page, change the color of the sign up button, and offer a file download or redirect after completing. More information on this is available in our Knowledge Base article here.

Caitlin_M
Administrator
Status changed to: Acknowledged

Hi all. As part of our updated Feedback process and to keep the conversation on topic, we have made some adjustments to the thread are reopening this idea as Acknowledged. With the introduction of our Lead Generation Landing Pages, the "Thank You" page can be customized to include a button with a redirect URL. At this time, inline and pop-up forms do not have this functionality. We can't guarantee a commitment to deliver on this feature request but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. If we hear any updates, we will update the thread.

SusanF685
Frequent Participant

My fingers are crossed! 

KathleenC1822
Participant

This is a must have in 2022 for crying outloud. I can't recommed Constant Contact to clients without this feature. It's that important. I'll move my partnership to a competitor.

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