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Delete all doesn't delete all

0 Votes

Delete all doesn't delete all

I had 424 bounces from my first mailing. At the top of the list with "recommended for removal" selected, I clicked the checkbox to select all. It said "349 of 349 selected". But when I click Delete, it only acted on the 50 that where showing. So I had to scroll down down down to the bottom to find the "next" arrow, go to the page of 50, then repeat, repeat, repeat.... Very tedious. If it says "349 of 349 selected" then that's how many I expect it should delete (and that would have been MUCH FASTER).
8 Comments
Moderator
Status changed to: Researching
 
CTCT Employee

Hi Leon,

 

I am sorry for the issues this has caused you.  This is something that we are currently working on resolving and I will keep you posted with our progress.  Please continue to vote if you agree!

CTCT Employee
Status changed to: Vote for this idea if you agree
 
Visitor
I choose select all of my bounced contacts and it says 386 of 386 are selected, then I selected remove emails and it only deletes the ones on the current page that I can see. This new format is not user friendly. DISLIKE
Moderator
Status changed to: Researching
 
Advisor

@ShariJ wrote:
I choose select all of my bounced contacts and it says 386 of 386 are selected, then I selected remove emails and it only deletes the ones on the current page that I can see. This new format is not user friendly. DISLIKE


Hello Shari,


This issue should have been corrected by my engineering team, the issue you were having was limiting you to only 50 records at a time.

Let me know if your still having troubles.

 

Mike

Tier 2 Community Support

Advisor
Status changed to: Closed - Implemented

This idea has been implemented. If you have more feedback on this idea please start a new thread.

 

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Moderator
Status changed to: Closed - Implemented