Delete instead of unsubscribe

0 Votes

We really need to clean up our contact lists, but I'm afraid to remove the bounced emails because they will be marked as unsubscribed and we always end up with some emails that appear to bounce but are still active. If we unsubscribe them, it is a big headache for us and our users to get them added back in. Thanks! Smita


HI @EdSource

You can delete a bouned email address rather than unsubscribing if you would like. To delete you will want to click into the contact and then click the Email address and use the trash can icon on this page. 



At this time there isn't a way to just delete from the bounce page but this is good feedback for the future. 



Status changed to: New
Status changed to: Closed - No Action
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