when we delete a contact we are asked to choose at least one list. But there are so many contacts and we are not able to remember which list the student comes from. We then go forward to choose any list. And that means when we delete the deletion does not work
I'd like to understand this feedback a little better. When you delete a contact you have an option to remove it from the current list only, or remove it entirely from the account.
At which point in the delete flow are you being asked to choose a list?
I'd like to understand better so I can voice your concerns.