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Deliverability Issues

0 Votes

Anyone else having the issue where a "." is being added to an email between the first and last name when imported into Constant Contact. So an email is going to john.smith@gmail.com instead of johnsmith@gmail.com

5 Comments
Moderator
Status changed to: Open Questions

That doesn't sound like it's working the way it's supposed to!

 

For clarification-- are you importing using an excel or .csv file? 

 

Best,


Patrick

Occasional Organizer

Hi Patrick, I spoke with someone over the phone and we were able to determine that the likely culprit would be that "johnsmith@gmail.com" likely has a forward setup to "john.smith@gmail.com" unintentionally.

Moderator

Great, I'm glad you got the answer you were looking for!

Moderator
Status changed to: Closed - No Action
 
Moderator
Status changed to: Closed - No Action