Deliverability Issues

0 Votes

Anyone else having the issue where a "." is being added to an email between the first and last name when imported into Constant Contact. So an email is going to john.smith@gmail.com instead of johnsmith@gmail.com

5 Comments
Patrick_W
Moderator
Status changed to: Open Questions

That doesn't sound like it's working the way it's supposed to!

 

For clarification-- are you importing using an excel or .csv file? 

 

Best,


Patrick

VB_PR
Frequent Participant

Hi Patrick, I spoke with someone over the phone and we were able to determine that the likely culprit would be that "johnsmith@gmail.com" likely has a forward setup to "john.smith@gmail.com" unintentionally.

Patrick_W
Moderator

Great, I'm glad you got the answer you were looking for!

Patrick_W
Moderator
Status changed to: Closed - No Action
 
Patrick_W
Moderator
Status changed to: Closed - No Action
 
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