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Exclusion Lists & Help via email

Exclusion Lists & Help via email

Hey there! It would be great to have an efficient way to create exclusion lists. The tag system is a cumbersome process to go through when the goal is to simply send an email to List A, but exclude anyone who is also on List B. If a checkbox-to-exclude feature became a reality, you'd have a lot of happy customers! (I did search the "Constant Contact Community" when trying to find out how to exclude a list BTW.) 

 

Also, why don't you have a simple "email us" button somewhere? There's a tweet option, a call option, etc., but since ya'll are in the email business.... you know...

 

I didn't necessarily want to post this particular message to the entire "community" but I couldn't find a way to just email my exclusion list request to your developers.

 

Thanks,

Kim

25 Comments
Visitor

Yes, badly needed!!

Member

110% agree. This is so badly needed.

Regular Visitor

Agreed!

Administrator
Status changed to: Voting Open
 
Occasional Visitor

 Is there a status on this? I agree, badly needed. 

Member

Agreed! This needs to be updated. For now, I have to scrub emails myself. An cumbersome and unnecessary step with suppression functionality. 

Visitor

Dear Constant Contact Admin, your question shows you don't understand Exclusion / Suppression lists.  This is very basic email marketing concept.  You guys are Constant Contact.  You must know what this functionality is.

Hi Constant Contact, 

 

You should really look into list exclusions. Sometimes, a person may be on our main list, but because they've already donated to a campaign, we would want to exclude them from our mailing. If you're unclear about what we're asking for, check out one of your major competitors: iContact, which has this feature readily available. 

Regular Visitor

I absolutely agree that a List Suppression capability is needed.  It is extremely cumbersome to have to wade through my list of contacts manually to alter the lists to exclude people who have already responded to my next mail blitz.  Managing the contacts list is cumbersome with the scrolling necessary to wade through the entries.  I also wish that we were able to sort by tags.

Occasional Organizer

Agreed.