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Exclusion Lists

Hey there! It would be great to have an efficient way to create exclusion lists. The tag system is a cumbersome process to go through when the goal is to simply send an email to List A, but exclude anyone who is also on List B. If a checkbox-to-exclude feature became a reality, you'd have a lot of happy customers! (I did search the "Constant Contact Community" when trying to find out how to exclude a list BTW.) 

 

 

I didn't necessarily want to post this particular message to the entire "community" but I couldn't find a way to just email my exclusion list request to your developers.

 

Thanks,

Kim

Top Answer
Frankie_P
Moderator

Hi everyone, thank you for your patience as we looked into this! Though this type of function is currently not available, we have received reports that users can now use our contact segments as a workaround.  

 

contacts-tab-segments-tab-you-havent-createed-any-segments-create-segement-button-step123.png

 

Contacts in List A who are also on List B can can be segmented from the full list. So in this case, users will want to tag list B with the list name and exclude this tag when creating your segment.


56 Comments
Occasional Visitor

Hello! Is there a way to exclude one contact on a list for an email campaign without deleting them from the list altogether? I need the ability to not send the email campaign to one or two people from a given list. Help! Thanks!

Employee

Hello @JenniferC4646 

 

We definitely can exclude specific contacts when scheduling an email. This is where we can utilize the "Narrow by Tag" option near the Select Recipients area on the scheduling page! You can see how to do so here

Occasional Visitor

Hey @Adelina_R- the article you shared does not address my issue. I have an entire list tagged. How do I 'untag' one person on this list? I can't find an article on how to do this. The 'adding a tag/ deleting a tag/ help article does not address this, as it's not what I'm trying to do. Also, I can't figure out how to see the same view reflected in the screenshots of the help article you sent me. Are those screenshots and workflows dated now?

I can't find an article that addresses this issue- is there one? What I'm trying to do is very very simple. The logical workflow on most interfaces is to click into 'options' under a selected 'list' and check or uncheck certain contacts I want to be included/ excluded from a campaign. Am I missing something?

Member

Hello!


I am Maxcie Taylor, a Marketing Director for an upcoming influencer agency in Dallas, TX.


I absolutely love Constant Contact and it has helped grow business exponentially. 


I do wish there was a way to send individual emails as well. 


I also wish it could filter out duplicate emails on various lists to make sure people aren't receiving duplicate emails.  


Lastly, Instagram has just started a feature where those who don't have a Facebook could still run ads. 


Scheduling apps as well as other software are getting on board with creating the option to schedule your content only through IG. 


Constant Contact is invaluable to my business and these few minor tweaks would be greatly appreciated. 


Thanks for the consideration,

Maxcie Taylor

Member

I'm leaving Constant Contact because for years and years you all have failed to do this one thing that we want. Why did you waste money updating your logo instead of providing this basic function for your users? System fail. 

Established Member

Why the heck can't we do this in Constant Contact like we can in other similar programs?! This is 2020 for heaven's sake. I have a very important email to go out to list A but I don't want anyone in list A who is also in list b to get it. There is no way to do that. I am going nuts!