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Export emails in wrong column

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Export emails in wrong column

I export all contacts. I end up with most people having their email show up as "other" when the database has it really in "home email" field. And if a person really does have an "other email", then their home email is put in a 2nd "other email" column in the export results. And then I also get a 3rd "other email" column in the export that no one has any data in. This would sure create a mess if I used this export file as the basis for doing updates in the database. What is the reason for this export problem with email addresses?
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Hey John,

 

I see that you have 2 issues posted on our community forums, what I would like to do is setup a time to have someone reach out to you to discuss the issues you are having and to see if we can provide some answers to you. Can you please DM me directly and let me know what hours work best for you, mornings etc and the best contact number to reach out to you and we can go from there.

 

Mike

Tier 2 Community Support

Advisor
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Status changed to: Closed - No Action