It is always possible that you are copy and pasting hidden values or characters that you are unable see from your CRM.
What I would suggest that you try is copying the content from your CRM, opening notepad, pasting the text into notepad and then into our contact search to see if that yields a different result. Please do reply back and let me know what happens, if it still happens please provide me the name you are searching for so that I may test this out.
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