Frustrated with your search feature

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Frustrated with your search feature

your search feature on the contact page does not work when I copy/paste an email from my CRM. I am forced to remove several letters from the email to get the search feature to work. Why?
4 Comments
Moderator
Status changed to: New
 
Advisor

Hello Rachel,

 

It is always possible that you are copy and pasting hidden values or characters that you are unable see from your CRM.

What I would suggest that you try is copying the content from your CRM, opening notepad, pasting the text into notepad and then into our contact search to see if that yields a different result. Please do reply back and let me know what happens, if it still happens please provide me the name you are searching for so that I may test this out.

 

Mike

Tier 2 Community Support

Advisor
Status changed to: New
 
Moderator
Status changed to: Closed - No Action