When I'm working with contacts, sometimes I need to make changes to several contacts with the same last name. In the old contacts system there was a "back" option that would allow me to return to the previous search results...it would be nice to still be able to do that instead of having to search again once I've looked at a specific contact's screen.
The new system is making our job a lot more difficult, you cannot click on the multiple contacts to be opened in the new tab, there is no back button, blocked email cannot be copied, we have to type it in again...etc.
tab to get back to where I was and then I have to tab over to the page I was in. My contact list is many, many pages. When I finish editing a contact, there should be a BACK button.
CC is an established company. Your software should be performing MUCH better than it is. As a longtime client, I have to say that the software is getting worse, not better. What a shame.
Really missing the ability to quickly toggle back to the list I'm working on. The way we use it is: reach out to contacts personally who have opened the e-mail, update our notes, then go to the next name. The process is slow as is and now it's very inefficient.
How do you go back to the contact list you are managgin when you are making corrections? Allways you have to begin from Contacts again. There isnt a row to go back and the come back.
The old site used to have a 'back to contact list' button that was very helpful. When I am trying to find a specific contact, I search for the company name and get a list of people. If I want to edit each contact, I click on one, make the changes and then have to go back to my contacts screen and put the company name into the search bar again and select the next name - this is very time consuming. Having a back to contacts button on the edit contact screen would be extremely helpful if it would take you back to the contact list that you were previously on.
When working with the reports on my monthly newsletter the back button doesn't take me to the last page I was on, but to the Bounced List - which I only needed to see once - NOT every single time I hit the back button. Very annoying.
Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams