We're losing customers because it's way too much after three tries to register to try again. We have talked with your customer reps a few things -- there is not workaround. Our customers now think we don't know what we're doing and they are not participating in our events.
Please make this a priority -- prior to your recent upgrade this was never a problem. And now that we have our customers "educated" about our process, our registration process is randomly not working.