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I wanted to provide feedback, not suggest an idea

0 Votes

I wanted to provide feedback, not suggest an idea

I came to this page because I went to the known issue status page. On that page there was a 'provide feedback' button, which then puts me on a page about ideas. Where do I put my feedback on this page? New Idea: Fix the known bug I was told about 24 hours ago where I couldn't add a contact to a list. Seriously? And also list this bug on the status page. What I'm seeing is incorrect:

 

Contact Management: All Systems are Available and Operating Normally

2 Comments
Moderator

Hi @Jude thank you for sharing this feedback! I apologize you were unable to add contacts as easily as you should. After testing your account I was able to successfully add a contact. What exactly are you experiencing? Are you receiving any error messages? What browser are you working in? One troubleshooting step we would suggest is trying in a different browser or in a private/incognito window. The bug our previous support agent spoke of is an error message that not all of our users are experiencing. Because this is not a site-wide bug affecting all users this update has not been added on our Status Page. We would however be happy to help look into your experience further with you.

CTCT Employee
Status changed to: Open Questions