Importing Multiple tags in a record

Importing Multiple tags in a record

When I am importing a contact from Excel the record has multiple tags associated with it. I need to be able to import multiple tags per record (comma Separated is fine) Also I notice when importing a tag you lower case it. Please leave the case alone.
13 Comments
CTCT Employee
Status changed to: New
Thank you for your inquiry on this David and I am sorry for the trouble this has caused you. As of right now we are working on making importing of tags better and be able to add multiple at a time instead of just one. This is great feedback on both items so please continue to vote if you agree!
Frequent Visitor
I like that you've added Tags but I think it could be greatly improved. It should be more simple. When I imported contacts from a speadsheet, the tags did not import correctly even tho I had them separated by comma.
Moderator
Status changed to: New
I am sorry to hear this happened. Can you try importing multiple tags in different columns, one tag a column? You can label all the columns of information tags that you need to!
Occasional Contributor
The addition of tags in contact management is a great feature. This saves us from having to create tons of lists. We have one large list at present with contacts carrying one or more tags. Thank you. Andrew Norris, I.T. Manager Harcourt Industries, Inc.
Frequent Visitor
It never came out of software loop.
Regular Visitor
Please call me: 954.798.6396 More than ten minutes wait time for phone support is disappointing and frustrating :)
CTCT Employee
Status changed to: New
I'm sorry that we weren't able to get in touch with you on this. Is the issue still happening?
All Star
The way that the spreadsheet must be imported defeats the purpose! Once again, I have to spend time re-formatting my list because the system can't recognize more than one tag. If I have a master list (which I do) with four sub-lists, what's the point of having separate columns for tracking/tagging if the system can't recognize more than one tag?
CTCT Employee
Status changed to: New
 
Moderator
Status changed to: New
 
Moderator
Status changed to: New
 
Moderator
Status changed to: New

Add multiple tags by putting a comma between tags in the same column.

Moderator
Status changed to: Closed - No Action