One page says 436 unique opens, another say 295. What the hell is going on at Constant Contact? Can't you get this right? Are you ever going to fix it?
I too miss the old system where you could order your lists. I find the new updates in the contact section very confusing and counterintuitive. It feels so bulky to me.
adding a new contact is not as user friendly. Also, I have alot of email lists. Prior to the change I had the email lists sorted so I could use the most often used email lists first, now it's been sorted alphabetically so I have to scroll scroll scroll to find & select the lists I want to add the contact to. Please allow us to sort lists in our account in order of preference.
Thanks for your feedback!
Amen to that! If I have time to learn a new system...well, actually, I don't have time to learn a new system.
Since CC hasn't even responded to these posts, I can only assume they don't give a crap about changing the contacts list back the way it was when it worked efficiently. Therefore, since I am basically going to have to learn a new system all over again like you Julianne, I might as well start with a new company that doesn't get it's emails blocked by most major email companies and doesn't have all the editing issues that I have when I'm changing/inputing content in my emails.
Goodbye Constant Contact. It's been a not so wonderful 5 years, but you have lost another client due to not listening to all the complaints about your new User Interface. So much for putting the clients first.
I want to first apologize for the frustration this is causing you. I want to let you know we greatly value your feedback and it has been heard, we are working on a change to the list section so please stay tuned! Unfortunately since it is not an immediate fix Hannah was able to supply a workaround for your "top" lists. For instance your top 5 lists you use most often you can add the numbers 1-5 in front of the list name to jump it to the top. I know this isn't ideal but is a valuable workaround for the time being until this feature has been changed. If you have other questions regarding this issue please let me know.
I really like most of the changes you have made, but one is very annoying, and a step back in my opinion.
Previously when we first entered the main contacts section we used to be able to see a clear list of all our email lists, how many emails they contained and their full titles. This was a useful page!
Now the same info is essentially accessible, using the scrolling list of email lists on the left of the screen but it is not at-a-glance, I have 15 or so lists, and cannot find a way to view an overview. I can't see the title and number of contacts in more than 3 or 4 at once without scrolling. This is really annoying and difficult to manage lists.
Am I missing something? Please tell me how to view a simple overview of all my lists in one go, not just that tiny scrolling section on the left.
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