More editing options for sign up forms

This form is not allowing us to customize the fields according to our needs. We want to add a field for people under certain age, a simple check box that's linked to one of our mailing lists, and we don't have that option right now.

Occasional Participant

The forms are easy to use, but the functionality is very limited.  Having multi-select fields (such as check boxes, ie check all that apply), and drop down menus (allowing the lead generation to then be quantified and customized) would be extrememly advantageous.  In essence for us, this type form to capture the pertinent information is absolutely necessary.  In our environment collecting information is vital to the success of our online publications.  We are going to attempt a work around with WordPress, but without this functionality we will be forced to move to a different marketing automation tool.  

Status changed to: Voting Open

Hello @TanyaH98,

Thank you for taking the time to submit your feedback on this. I too think it would be a great idea for us to include these features on our sign up forms. I want to open this idea up to voting so others like yourself can vote on this idea. 

Are you familiar with our Marketplace at all? This is where different third parties create integrations that work with Constant Contact. You may be able to find an alternative sign up form you can use here. 

Occasional Participant
there is no way to easily change the sign up form name
Please add hyperlink option to text of sign-up form
I am a bit disappointed that I cannot change the "Sign up" button on my landing pages. It would also be nice if you could create a redirect URL.
I need to add custom fields with check boxes, radio buttons and field masking. These are usual for several form tools I have used in the past. Hopefully the designers will add these features. I'm sure many other would welcome them. Also, I need to re-arrange the fields but that my be possible. I'm new to CC so I'll have to read the help articles to see if it can be done.
Occasional Participant
It would be nice to have more control over the appearance of these, particularly the size of form fields. The resulting form is huge! Thanks for considering this suggestion. Jurgen Lobert
Hi, Your sign up forms make it so easy to grow email list all from one place. But when posting a link to your sign up forms for landing pages on social media, it only gives an description that includes the company name and “Sign up to stay in touch”. This is good for a general sign up form, but not for sign up forms that are presenting a free gift to the audience. In that case, the audience needs to see a description showing that they are signing up for what is being gifted. But, there’s no where in your system that supports editing that change. I would love to see this in your next release so I won’t need to use external forms. I look forward to using more of your product as I get more familiar with it! Thank you, LuKeisha
Status changed to: Voting Open

Hello @JrgenL1,

Thanks for submitting a great idea! I'll be opening it up to voting so others can vote and comment on it as well. 


I also would find multi-select fields and drop down menus extremely welcomed.

Occasional Participant
please let us arrange the order of the contact field items
Status changed to: Open Questions


Are you referring to our signup forms or the newer landing page feature? 

Please add a way to customize the Sign Up button because the yellow background and white text are difficult for some people to read, and we would like it to match our company's branding better.
Occasional Participant
Why can I only add two type of custom fields to a contact record? Only unstructured text or a dd/mm/yyyy date field. I need the ability to add fields with select one/many capabilities, so that the content captured is more meaningful, consistent, and becomes structured for searching and segmenting. Agh!
Can not believe that you let us custom design our emails with color, text, size, and content yet you have no option at all to resize the sign up form. The very thing the client will use to get our emails but we can't resize it. I just spent $900.00 with you, maybe I made a mistake. I look around a bit more.
Regular Participant
I would like the ability to create custom contact fields in my landing page. I would also like a box to collect text responses to a question asked

Hi @EmilyF822 at this time custom fields can be created under the My Settings section of your account. Are you looking to create a custom field directly on the landing page creation form? Would you expect these text responses to be collected through an open ended question?

Regular Participant


Yes I am looking to have a custom field that allows the client to respond to an open ended question. 

Wish I could design the layout of the fields, namely what order to put them it.
I think you guys should look at Klaviyo for example to see how their builders compare. Right now the form looks very dated, and we're unable to match closer to our brand. Some ways of fixing this: - An option to have fields side by side. Otherwise I can't put an inline form on my website due to its lengthy height. - Needs layout options (such as: an image on the left, and text on the right). - I would like to customize the background opacity. Sometimes I don't want a white form over my footer colour. - Option to change button roundness. - Typically the first name should go first, so there should be an option to re-order fields. - Also each contact form should have an option for a Thank-You page with its own unique URL, otherwise we're missing leads. For ad tracking, it typically requires a unique URL so Facebook knows which users that have completed the sign-up and will create a funnel based on that. Otherwise we have to use MailChimp. (Thank-You page needs a separate URL than the form)
Why can't I add a video to my landing page? Also tried using your website builder for this purpose, but I can't remove the parts of page I don't want. I am a web designer, having worked on many platforms and yours is very hard to personalize! I was really hopeful I could use more of your services since I use your email service, but I can't even get a simply landing page done with your system! All I need is: Video and a Contact Form... should not be hard!
Consulting & Training
Every other email marketing platform allows us to add comments. Why not Constant Contact? I feel like we used to have that option!
Unlike everything else these are not very customizable. I was hoping there would be a way to have a dropdown so people can self identify and then have constant contact sort them onto the appropriate mailing list automatically. There's also not a lot of options for making this look on brand with my organization. We can't add a logo, change fonts, etc.
Real Estate
There should be a contact field for "How Did You Hear About Us?" or "Referral"

It would be nice to be able to edit the field labels on sign-up forms. Now they default to the name of the contact detail field. Normally, that would not be an issue (and it will never be an issue with custom fields, just name these as you want them to appear on the form), but it also means the field labels for the default fields (like First Name, Address etc.) are in English (and that can be an issue for some people over here in the Netherlands 😉 ). I think I saw that the pop-up and inline sign-up form already automatically translate the default fields to Dutch (since that is the Constant Contact language setting we use), but the lead generation Sign-up form on the other hand does not. Would be a nice feature to be able to separately set the name and label for a contact detail field.

Occasional Participant

I'm just venturing into redesigning my website.  Decided to do a Constant Contact website, as I assumed all of their features would sync seamlessly and not be clunky.  A month into this and I'm realizing I might have decided wrong.


Forms being the HUGE sticking point:


If I use the CTCT Website design, they have a form, but then the response just sits there with the information and email address and I have to manually export it.  Why doesn't the FORM from the website just SYNC with the Constant Contact marketing platform? They're two separate entities I'm finding. So that is a BUST option.  Add everyone manually to a campaign, through exporting? No


If I use the Sign Up form that is within Constant Contact and then try to embed it in my CTCT Website I"m building with them, I can only embed a Pop Up form.  I hate pop up sign up forms.  I want the in-line form but Alas, I don't think I can do this UNLESS I stick it in my footer.  What. is. that?  Com'on! 


And the form itself with its limited options is frustrating.  Would be nice to have easier access to customizing field names (buried under contacts settings), rearranging fields, radial dials, drop down selecting etc.



I'm reading comments and posts on here from 2017 and 2018 about these same issues and still no resolve.  Every time I reach out to the CTCT Chat support with these same things mentioned, I get the same feedback.  3-4 years now of them getting these same comments and nothing yet.


Consulting & Training

PLEASE make the landing pages TRULY customizable. The examples on your site look nothing like what can actually be done - it's basically just a generic form. I really want to use it they way articles in your blog recommend, but I can't insert photos or adjust the size of the logo or put designs on the page or anything! Very, VERY disappointing at best.


Please make the contact fields on the lead generation landing page customizable. I work for a a non-profit and I need it to say "Church" instead of "Company." I won't be able to use Constant Contact for my lead gen campaign with these limited form options.

Occasional Participant

I would like to have a custom field like "Ask Us A Question" but it's not possible for now?!

Same to have a Shoppable landing page with a email field...

It's kind of frustrating and the basic landing pages have all the field but have no design option...

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