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my company has been using Constant Contact for over a year and a half, and it worked perfectly for us. However, the issue is the updated adding contacts. It used to be that if you start adding in a new entry into your contacts that was already there, it would pop up right away, as your inputting it. Now, it only lets you know once you finish the whole contact, and then after you typed everything, it tells you that its already in the system.