cancel
Showing results for 
Search instead for 
Did you mean: 

Problem

0 Votes

Problem

It shows that I have 1 bounced email, but when I go to look at it, it says there are no bounced emails. I have a screen print if that will help.
2 Comments
Administrator
Status changed to: Open Questions

Hello @ThomasB622!

 

When you first go into view your bounce report, it set the view to Recommended for Removal. To view all bounces, not just the contacts that have bounced multiple times and are recommended for removal, you can click on "View all bounced emails" or selected the Display drop-down to "All bounce types"

 

Looking at your recent email, "30 Ways", I do see where this is happening for you.

Moderator
Status changed to: Closed - No Action