0 Votes
It shows that I have 1 bounced email, but when I go to look at it, it says there are no bounced emails. I have a screen print if that will help.
2 Comments
Nathan_L
Administrator
Status changed to: Open Questions

Hello @ThomasB622!

 

When you first go into view your bounce report, it set the view to Recommended for Removal. To view all bounces, not just the contacts that have bounced multiple times and are recommended for removal, you can click on "View all bounced emails" or selected the Display drop-down to "All bounce types"

 

Looking at your recent email, "30 Ways", I do see where this is happening for you.

Patrick_W
Moderator
Status changed to: Closed - No Action
 
Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More