The new system for adding contacts is deeply flawed. You have replaced a system that worked easily and effortlessly with a system that is actually unworkable. It is hard to read and impossible to just add a new list and add contacts to it. What is added seems to erase itself. It is so deeply flawed that your own staff doesn't know how to work it. You really need to go back to what worked so well - or, at least, make this work. If I can't add contacts, the whole system becomes pretty useless.