Would be nice to be able to re-send an email to those who are on the DID NOT OPEN part of the report
Right now, you can only resend an email to new contacts, or to recipients on the original email list who did not take the linked survey. I would like to be able to easily resend an email to those who did not open the original email without harrassing the folks who opened the email but decided they didn't want to complete the survey, for whatever reason.
Right now, as a workaround, I export the list of recipients who opened the original email and do an offline merge/purge with the original email list to remove the folks who opened the email and then upload a file containing the folks who didn't open to a new group in Constant Contact. Then I have to make a copy of the original email and send it to this "new" group."
It should be a lot easier to do than all that.
Thanks for sharing this feedback, this is a great idea for the future!
Not long ago, I had a problem--I lost names from my main list when I created a list that was a subset of my main list. Instead of creating a list of those folks who had not opened an email newsletter, I somehow managed to remove them entirely from the main list. Without realizing this had happened, I deleted the new subset list. Four months later, I realized the error, but that meant the subset list didn't get any newsletters from me until I noticed the problem.
I eventually saw the problem, and had to go through my history of engagement, and one by one, re-add the contacts I'd lost. It worked, but . . .
If there was a way you could click "resend" and then have the option of not simply resending to new contacts added since the initial email, but sending to those who had not opened the first email, that would be a thing of beauty!
How about doing a QuickSend on just the Did Not Open list?
I've never tried that, but would it work?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.