Search contact by "contains" detail

I am trying to search a contact by a detail of their email or last name, all of which I could select for in your old template, but this feature seems to have disappeared. Where is it? How am I supposed to do a detailed search now in your system?

9 Comments
Frankie_P
Moderator
Status changed to: Voting Open

Hi @AndrewK51122 at this time our updated contact management search tool can only search for addresses that 'begins with' or 'ends with' the search detail entered. It is a feature request we are tracking to have the ability of searching for contacts the way you have described. Because of this we have opened up your idea so other users can weigh in as well.

AmyR167
Consulting & Training

Anyone else hate the new update to contacts?  the search field is now basically useless.  you can no longer search a partial for anything.  you need to enter the entire domain name, including .com  I used to put in a partial name or a partial company name in the search field and anything with that letter configuration would show up.  now you need the entire last name and have to drop down and select name.  or you have to put the entire domain and drop down and select domain.  a quick contacts search is no longer an option.  CONSTANT CONTACT DEVELOPERS - IF YOU ARE LISTENING - PLEASE BRING BACK THE OLD SEARCH CAPABILITIES OF A PARTIAL ACROSS ALL FIELDS.  

Electra7
Participant

Hi Frankie -

There's now a dropdown list for choosing how to search (name, company - etc).  The previous version with just one search box that found anything from any data field was great....  Thanks. 

Frankie_P
Moderator

Hi @Electra7 thank you for sharing this feedback with us! The original thread you posted on was a general thread on our updated contact management dashboard. Because you are specifically speaking of the ability to search contacts with partial details I have merged your post into the appropriate thread on this feature request.

RCLB_Marketing
Participant
I use to be able to search the end of emails such as "@rclbenziger.com", but when I try in the new search, I get nothing. It would be easier to have this feature back. Many schools and parishes that are my customers change their email domains. When I am notified that a school has changed their email domain, I could simply search for the end of the email and then go through the list to update. Why did you take this away? Angela Harner
AndrewK51122
Frequent Participant
this new update eliminated the easy search feature where you can search by last name, email ending, etc. This new update is worse than the previous system in numerous ways... really annoying
NanciF65
Participant
I find it very hard to find contacts by the email domain in your new version of the contacts. It had been easy to make sure all emails were caught when making changes when a domain changed
tbarkanCAE
Participant
The new format sucks. For example, the Search in contacts used to take anything you put in and then search all fields. Now we have to pick which field adding another step. There are many examples where you have added steps and work for us, the customer/user. This new format is going backwards! Typical example of changing something that is less intuitive and easy to use just to add "new" features. Bad decision.
Frankie_P
Moderator

Hi @tbarkanCAE  we’re sorry to hear you feel this way! Thank you for sharing your feedback with us. We’re always open to ways we can better our user’s experience. Because of this we have merged your post into a larger, but similar thread.

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