take very long to add a contact. buffers forever!!!!
I'm sorry to hear about this frustration. Can you tell me more about where it was hanging up? Were you adding a specific contact or importing a file? Did you notice that it was getting stuck on a specific screen every time?Also, what browser are you working in?
There are a couple of ways you can add a single contact depending on how much information you want to add with them. We've got an FAQ on this if you would like to check it out.
Thanks for your help.
Hello, Thank you for posting. I apologize for any frustration this is causing. Does the seem to be taking long when attempting to upload a file? If so, is the processing of the file taking long? Is it due to resolving possible duplicates? Any additional information you could provide would be really helpful. Thanks again for your feedback.
To add insult to injury, the CC website is now much slower when adding a person.
Thank you for posting. When you are adding a person, are you seeing that the page is taking long to load after you click Save? Is the process itself just taking too long? With more information, I'd be happy to do whatever I can to help.
I am so close to switching to MAIL CHIMP. For some reason every time I try to upload my contacts into CC now, it takes a year and it still doesn't work. What is the deal? I have even broken my list up into three separate files so that they are smaller. I am very unhappy with your service, Constant Contact. I never had this issue in the past. Again, I am most likely going to change to Mail Chimp the next eblast our ministry plans.
I want to apologize for the inconvenience this has caused you. Can you be a little more specific in what issues you are having? Are you getting a error message when importing a file? Are only a small number of people going into a list? Does nothing happen and it states that it is? Any more info would be helpful in resolving this issue ASAP for you.
I am very sorry to hear of this frustration. Can you tell me more about what is happening? Are you seeing it get stuck spinning or something else? What type of file is it?
I am sorry to hear this happened. Are you able to add contacts now or are you still having this problem?
I am very sorry to hear of the frustration. Can you tell me more about how you are adding contacts to the account?
Due to the way our new contact system is designed and the large amount of data that we can now accept, I can take some time to process the files.
We are still looking at ways of optimizing the import and export of files so that we can turn them around faster. However please also take into consideration due to the holiday's this is the busier time of the year and can put some strain on our system which may also cause inadvertant delays.
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