take very long to add a contact. buffers forever!!!!
Thank you for taking the time to speak with me today, and for supplying your feedback to us. It is very important, and we highly value your opinion. There is currently a way to import your contacts right from the excel file that you have. This will shortcut you having to manually type in your contacts. This would also enable you to store the "First Name" for your contacts, with exactly whatever is in the "First Name" column of the spreadsheet that you import. When the system saves a contact, it will match whatever was in the spreadsheet exactly. Please don't hesitate to let us know any time you have questions, more information, or any feedback to give us! Don't forget, you can call our support team seven days a week at 866-289-2101.
Thank you for taking time to give us some feedback about the new Constacts pages. Please continue to vote for other ideas you think would be helpful.
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I have noticed since all the 'upgrades' that importing from a list is remarkably slow. I will grant that we have a very large list, and my imports are often large (10k+, though 90% are typically duplicates). An import today with approx 12k lines that only included email address, no other contact data, took close to 30 minutes. That is not reasonable, especially considering the premium we pay (due to having a large list).
If you're going to tier pricing by list size (and as of late, increase prices to include services that we did not request and do not use), then you need to be able to handle the capacity of large lists quickly.
The reason our upload contains so many duplicates is that I download from our customer database and upload the email addresses (this is permission based). We do not have the time or resources to compare lists so that I am only uploading new addresses - that is why we pay CC thousands of dollars a year for this service.
This is happening in Google Chrome uploading an Excel list.
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