The system was not well thought out and designed. Whoever came up with this should be fired.
No way to delete lists
Forcing us to provide additional contact info they have no business having, which makes it available to hacking.
My customers pay a membership fee for news letters. Each month, I create new lists from my master data base and delete the old lists. Previously this was a simple cut/paste operation from the db into constant contact. Now I have to create spread sheet files and then edit out the columns that are none of constant contacts need to know. The import function is way too many steps. So what took 5 minutes now takes more than an hour. When I charge my customers for the time it takes, they are not going to be happy.
I had resisted trying competitor to constant contacts but now I have no choice. I tried to get hold of someone from constant contact to discuss this but they are hiding.