Subscriber Notice - UNSUBSCRIBED

Subscriber Notice - UNSUBSCRIBED

The weekly notice re un-subscribers is very useful to us to follow up with our email recipients; but this report would be even more valuable (and time-saving) if it also included the 'Reason' for the unsubscribe action. I'm finding the only way to discern the reason, which is inefficient and time-consuming is to: 1- sift through our many weekly campaigns to view the un-subscribers per campaign, 2- to match the name on the weekly report (while seeing other names already reviewed from earlier reports), 3 -to learn the reason for the unsubscribe action. Your consideration of this feedback is greatly appreciated. Thank you for your services.
3 Comments
Administrator
Status changed to: Voting Open
 
All Star

Seems like the most sensible place to include the information.

 

The email specifically states:

"Your contacts are on the move! Here’s a quick update to see what they’ve been doing:"

 

Unsubscribe Date: included
Contact Email Address: included

First Name: included

Last Name: included

Company Name: included

Unsubscribe Reason: missing

 

It appears many of the ideas are multi-faceted and therefore never get any progress.

 

Time for us to make things as simple as possible for the devs and maybe we can improve things step by step.

Administrator
Status changed to: Closed - Not Enough Votes