1. It was hard to write what I wanted to in the above field - it kept reverting to a preset title - wasted my time
2. I like the idea of tags but kept trying to tag more than one person at a time - spent too much time trying to figure this out - looks like you have to add manually - bummer I don't have time to go through every single contact and put in tags.
3. Though I watched the video & it all looked straight forward this experience makes me not want to waste time trying to use any other new services