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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Unsubscribe features need more optoins

Unsubscribe features need more optoins

Hi, I would like to suggest a feature: when people unsubscribe, they should have the option to choose which lists they unsubscribe from. For us, there are lists that have over-lapping individuals and when they unsubscribe from one list, it shouldn't take them out of the database as a whole. Thanks!
2 Comments
Member

I agree with this suggestion!  Also, our email sign-up list runs through our website, which is integrated with Constant Contact.  I really need to be able to direct people back to our website when they are un-subscribing from an email list, so they can make changes to their subscriptions instead of un-subscribing from ALL lists.  

 

I'm sure a lot of Constant Contact clients need this ability and hopefully they'll take notice of the need.

Moderator
Status changed to: Closed - Implemented

Thank you for the feedback @JimH46,

 

We do have functionality which allows your customers to choose their list membership when unsubscribing.  You would need to edit your 'Update Profile Form' which is what customers see when they unsubscribe.

 

Here are instructions on how you can set it up to have this functionality: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5778-update-profile-form

 

Let me know if that helps!