Very limited opt-in system

0 Votes

Hi, I've been a CC customer for a number of years, and I feel the opt-in options are very limited.

1. I want to be able to customize the order of fields in my opt-in page. It's not possible now. Example: If I had a custom field to capture "Prefix" (Dr. Ms. Mr. etc.), it would go at the end, not before "first" and "last" names where it logically belongs!

2. I want to capture address, but it does no work for my subscribers who live outside the U.S. Many of their countries don't have states (or other states), and there's no way to neatly capture this information. So I have to leave off address as a required field. At bare minimum, would like COUNTRY part to be required and address optional, to allow my outside-U.S. folks to at least opt in.

3. Customize fields: I may want to create my own dropdown list in a customizable list to make my data cleaner. This is not possible, only free-form.

CC is a big tool for us. It would be so much more effective if these issues were addressed. Anyone have any ideas?

 

Thanks,

Sara W.

3 Comments
Hannah_M
Moderator
Status changed to: New
 
Hannah_M
Moderator

Thank you for sharing all this feedback! I understand how these changes would be helpful for you. I've actually heard the address suggestion a few times from other users (for different use-cases). Thanks again for posting and please continue to share any ideas you have to improve your experience!

Hannah_M
Moderator
Status changed to: Closed - No Action
 
Updates
Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Visit the Blog
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More