I'm not sure how to edit. I simply want to add first and last name to an already existing contact.
This new system is horrible. You can't change the number of contacts to view and you can't edit the existing contacts. This is unexceptable.
How do I edit the contact information? I can't even figure out how to add a name to a new email signup.
From time to time established contacts have email changes. I couldn't locate a simple change email address edit option. To delete contact and add again with new email address treats it as a new contact rather than it being an established contact with an email address change.
Updating contacts use to be easy. Why did you change this??? Have you heard of the saying if it's not broken don't fix it. OMG! .... I need to update my contacts for an email that I need to send today and I can't figue this out.
AGREED!!!! I can't get out a time sensititve email because some genius decided to make it IMPOSSIBLE to upload new contacts into a list or merge contacts at the click of a button - what the heck were you thinking??
do i seriously have to click "Save" after every time I add any sort of information to the contact? Before I could update their entire profile (address, phone number, name, etc.) but now I had to do those items individually and hit save after each small change. This is so time consuming and cumbersome. Whoever redesigned your contact management should be fired cuz it is seriously the worst.
Agreed. I totally HATE this new contact management system.
To edit just click into any contact and then click on the area you want to edit. You will see the area open up so you can make changes.
In the old system, when someone changed their email address, you went into their profile with old email address and checked off all the lists, and updated and the old email went away. I cannot seem to do this anymore. I can only delete the contact with that email address permanently. What if they switch back to that old email address in the future?? I want to avoid them having to resubscribe and this was a way around that, but doesn't seem to exist anymore. **REMOVED BY MODERATOR**
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Find out about the life-cycle of a product idea when it is posted on our Feedback board.
See the latest Constant Contact product release notes and updates.