When I add contacts into a group, why don't they go in that group?

0 Votes
Hi I'm adding contacts with csv files to groups and they're being tagged as going in that group, but then when I check the group it says nothing is in there? It's only when I go back and move to group that they go in? why is this like this, how is it fixed?
3 Comments
Moderator

Hi @AJB58

How did you import these contacts? Were there any errors that indicate why the contacts didn't get into the list?

 

Are these contacts new to your account or do they already exist? If they are already in your account and you just want to move them to a new list you can do so by checking them off in any list view and clicking "Add to email lists" under Manage lists. 

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