cancel
Showing results for 
Search instead for 
Did you mean: 

Where is the save button?

0 Votes

Where is the save button?

Sometimes when I make a new contact, there is a save button. Often, there isn't. Are these contacts being saved? I don't have time to scroll through the enormity of our list looking for one new email.

25 Comments
Frequent Visitor
There is no option to save the contact once you make edits. It makes it difficult to determine if updated information is actually being saved and in my case, it was not saved and I had to start over.
Visitor
After entering all contacts and info, no place to save???
New Member
I have now twice hand-entered a bunch of contacts and then pressed the blue continue button. Both times the contacts I had just entered were then completely lost. This is a terrible waste of my time. Why would you allow the continue button not to save contacts?! I'm ready to start looking for a different service.
New Member

I spent the last two hours loading contacts from business cards only to lose them all while trying to find out how to save. All I see is a "continue" button, but no save button. I clicked on "sign-up tools" trying to determine how to save, but unfortunately lost everything without any warning. Extremely frustrating. Which this software were more user friendly for someone like myself just starting without much training.

Moderator

HI @ThomasR839

I am sorry to hear this happened. The continue button is the button you will want to push to move forward with adding contacts to your account. This will take you to the next step of which list you would like to save the contacts in. Can you give this a try again?

 

Thanks for your feedback on this!

Moderator
Status changed to: New
 
New Member
I have entered First, Last names (in that order) and their email addresses... But I see NO place to click-on and save the list...?
won't let me add - also won't let you choose phone/address types - stuck on HOME - very iffy system
Moderator

Hi @MichaelL.F

 

Once you've entered in the contacts' information you should see a blue button at the bottom right hand corner that says "Continue" like you see here:

enter contacts.png

By clicking that button you'll be taken to the next page where you can choose what list you would like your contacts added to, or you can click the blue plus sign to create a new list. You can also add tags to your contacts from this screen. It'll look like this:

enter contacts 2.png

And clicking "Import" will add the contacts to your account and finish the process for you. Are you experiencing any issues where the buttons like "continue" and "import" are not displaying on your screen? If so, please let us know so that we can take a closer look and see what's going on, thank you!

Honored Contributor

Hello @DelaneyRestaurantRealty

 

I am sorry to hear that you are having trouble adding a group of contacts. When you are adding the contacts, what option are you choosing: Add from file, add multiple contacts, or add a single contact?  What happens when you try to add contacts, do you get an error, cannot press the continue button, or something else?  

 

Currently the only way to edit the type of address or phone is to create a single contact, where it allows you to specify home, work, other.   If you are uploading via any other method, it will default to Home like you stated.